Direct Group holds an unique position within the UK insurance market place as one of the only providers able to offer full end to end, in-house insurance and claims solutions. Our menu driven approach to service provision, offers a wide range of options including:


Underwriting
Underwriting
  • We work with business partners to develop insurance programs to meet their clients’ needs
  • A specialist in niche schemes developing new revenues to grow our partners businesses
  • Includes product design and structuring, risk selection, rating and pricing, capacity sourcing and management.
  • Offering ready-made, standard insurance product options through to non-standard or niche requirements benefiting from specialist underwriting attention
  • Our wide range of ancillary or ‘add-on’ products also provides greater choice and other revenue possibilities
  • Managing General Agent (MGA) capability. We have underwriting authority from our insurers to use our extensive expertise within specialist insurance and claims management, to provide insurance solutions that are truly tailored to our clients needs
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Claims
  • An FCA registered business providing the full complete range of claims related services
  • We provide a national service for both buildings and contents across all perils and commodity types, to the majority of the UK’s largest insurance providers
  • Includes product design and structuring, risk selection, rating and pricing, capacity sourcing and management.
  • Our market-leading technology, processes and expertise can support in reducing costs and claim settlement times
  • Our system flexibility and technical competence allows us to provide surge capacity to clients across different product lines
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Third Party Administration (TPA)
  • We specialise in personal lines distribution solutions across industry standard platforms, as well as designing, building and hosting bespoke web based platforms
  • We offer policy admin services and the provision of infrastructure
  • We can handle in-bound and out-bound customer interactions through multiple channels
  • Our market-leading technology can support sales, servicing and claims contact
  • Our award winning call centres are amongst the largest in the UK
  • We help to protect and reduce risk to businesses through robust compliance and fraud controls
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