Direct Group’s Gender Pay Gap Report 2017

Direct Group provide market-leading insurance and claims solutions to some of the UK’s best known insurance and retail brands and are committed to transparency, equality and the fair treatment of all our employees


From April 2017 all organisations with over 250 employees are required to report on ...

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Claims technology – quicker claim settlements and other trends for 2018

Russell Crewe, Claims Director for Direct Group (DG), shares how claims technology has accelerated claim settlements for property, and what’s on the horizon for the claims industry in 2018.

60% of insurance industry operating costs are claims-related, according to some estimates. That’s far too high. In response, insurers and their claim’s ...

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Video usage to improve the property claims journey

Direct Group (DG) is launching a new app that allows customers to upload video footage of their claim which can then be viewed securely by DG’s technical claims handlers back at their desks. The initiative is expected to improve the way DG triages claims, leading to reduced claims life-cycle.

Lee Bradshaw, ...

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Direct Group Claims grows account management team

Direct Group’s Claims Division, with locations in Doncaster, Elland and Preston, Lancashire, has hired three new account managers to manage increased growth.

Following its acquisition by Ardonagh Group last year, DG claims has taken on responsibility for claims management for Geo Underwriting (formerly Towergate Underwriting) as an outsourced provider within ...

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Back of the net for Direct Group at BIBA

The Direct Group (DG) stand will be sporting a football theme for BIBA this year.

The Manchester event (16-17 May) will see the team inviting delegates to spot the ball at stand B58, in between discussing how DG can support their insurance needs.

There will be ‘on-the-spot’ prizes and a special draw ...

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