Cookie Policy


Cookies

This site uses ‘cookies' to help provide a secure service to you (the user). A cookie is a small piece of data which is sent from a web server to a web browser and stored locally on the user's machine. The cookie that is stored identifies your computer to our server. It is not an executable program and cannot do anything to the user's machine.Whenever your web browser requests a file from the web server that sent the cookie, the browser sends a copy of that cookie back to the server identifying you for security purposes, but the cookie itself contains no private or sensitive information about you. Cookies may be switched off by referring to the Privacy Settings of your web browser but they must be enabled for our servers to recognise you, retain your profile as you navigate the website, and therefore for you to use our services.



What are cookies?

Cookies are small text files stored on your device by a web browser (for example Internet Explorer) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit the official ICO website at https://ico.org.uk/for-the-public/online/cookies, www.aboutcookies.co.uk or www.whatarecookies.com.

What do cookies do?

Cookies perform many different tasks within a website; however their key role is to remember your preferences to give you an improved service. If you've ever been on a website and placed items in your shopping basket, had to leave the site and returned later to find the items still in your basket, this is an example of cookies in action. Cookies also ensure that any adverts you see online will be more relevant to your interests.

How do cookies help when you visit our site?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?

EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and their unique role in your shopping experience.

Types of cookies

Strictly necessary cookies - These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services cannot be provided.

Performance cookies - These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages.

The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and user experience. Performance cookies (often known as web analytic cookies) don't collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

Functionality cookies - These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you've made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

Targeting or advertising cookies - These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won't keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations that generate the advert. In line with Internet Advertising Bureau (IAB) guidelines, all our adverts carry the clearly displayed AdChoices icon. Clicking the AdChoices icon will give you access to information about privacy and behavioural advertising and allow you to quickly opt out of receiving further adverts. For more information visit www.youradchoices.com or to learn more about the IAB’s Online Behavioural Advertising Framework click here.

Cookies we use on The Site

Strictly necessary cookies

Cookie name - csrf_token

Purpose - This cookie is a unique string which is used to protection against a CSRF (Cross Site Request Forgery) attacks.

Cookie name - directgroup

Purpose - This cookie is a unique string which is used to associate identify users

Advertising cookies

cookie name - _ga

Purpose - This cookie is a unique string that is used by Google Analytics to identifies users

cookie name - _gid

Purpose - This cookie is a unique string that is used by Google Analytics to identifies users

cookie name - _gat_gtag_UA_37395418_1

Purpose - This cookie is a unique string that is used by Google Analytics to identify the Google Analytics account.

Adapted above from Google Analytics Cookies - https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Managing Cookies

Can I disable cookies from your website?

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your user experience and mean that you only have limited access to personalised areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Some of our cookies are an essential part of how our site works and you will need to have cookies enabled to get an insurance quote and to be able to buy and manage your policy online. If you don't wish to enable cookies, you'll only be able to browse the site.

How to check cookies are enabled for PC

Internet Explorer

Click ‘Tools' in the menu bar at the top of your browser and select ‘Internet Options'
Click the ‘Privacy' tab and set the slider to medium to allow cookies

Google Chrome

Click on 'Tools' in the menu bar at the top of your browser and select ‘Options'
Click the 'Under the Hood' tab, in the 'Privacy' section select the 'Content settings' button
Now select 'Allow local data to be set'

Mozilla Firefox

Click on 'Tools' in the menu bar at the top of your browser and select ‘Options'
Select the ‘Privacy' Icon and click ‘Cookies'
Select ‘Allow sites to set cookies'

Safari

Click on the Cog icon at the top of your browser and select 'Preferences'
Click on ‘Security'; check the 'Block third-party and advertising cookies' box
Click 'Save'

How to check cookies are enabled for Macs

Safari

Click ‘Safari' at the top of your browser and select ‘Preferences'
Select ‘Security' and ‘Accept Cookies'
Select ‘Only from site you navigate to'

Mozilla Firefox

Click ‘Firefox' button at top of browser and select ‘Privacy' panel
Select ‘Firefox will' and select ‘Use custom settings for history'
Check ‘Accept cookies from sites and ‘Accept third-party cookies'
Select Keep until ‘they expire' and click ‘OK'

Internet Explorer

Click ‘Explorer' at the top of your browser and select ‘Preferences'
Scroll down to ‘Cookies' and select ‘Never Ask'

Opera

Select ‘Menu' from top of browser and click ‘Settings'
Select ‘Quick Preferences' and click ‘Enable Cookies'