Case Studies

Ageas case study

Ageas is a leading provider of award-winning Personal, Commercial and Protection insurance solutions in the UK, recognised for delivering consistent and high-quality customer experiences. The company works with brokers and partners to provide insurance solutions to meet customer needs, and started working with Direct Group in 2008. Find out more

Jonathan Dixon, Head of Partnerships at Ageas said: “Direct Group is a key partner for Ageas and we are very impressed with the systems and procedures they have in place to ensure our customers receive the highest service levels. The company ensures that policies are administered quickly and claims handled in an efficient and fair way for the benefit of the customer. Their flexibility and in-depth experience delivers a market leading business process outsourcing facility.”

Only Young Drivers case study

Only Young Drivers offers affordable car insurance for careful and responsible young drivers aged between 18 and 24 years old. Only Young Drivers has been working with Direct Group since October 2011 to bring the brand to market and manage the integration process with leading aggregators including Moneysupermarket, Comparethemarket, Tiger and Quotezone. Find out more

Jon Kirk, Managing Director of Only Young Drivers commented, “We’ve been delighted with the quality of work the Direct Group teams have done to make OYD such a success story. As our reach through aggregators increases we’re glad we have a scalable sales and service platform that we can rely on.”

Uinsure case study

Uinsure provides insurance brokers with access to a panel of General Insurance products using an innovative simple single system. Uinsure has been working with Direct Group since June 2007 and during this time have expanded both their product range and panel to include leading UK insurers such as Ageas, AXA, RSA, UKG and Novae. Find out more

Simon Taylor, Chief Executive Officer of Uinsure commented, “Direct Group have enabled us to provide our broker partners with an easy, flexible and tailored platform. Our relationship with Direct Group continues to be a strong one based on trust and their ability to deliver value.”