Direct Group Appointed Claims Administrator for New Product
20/09/2007 08:40:52 by Marketing
Direct Group announces that it has been appointed as Claims Administrator for a new Payment Protection Insurance product recently launched by a major financial institution. This new product offers the customer the flexibility and choice of mixing and matching cover to reach a level of protection that meets their needs.
Direct Group will provide a specialist claims administration service on behalf of the client which provides the customer with a high quality service in the unfortunate event of a claim.
Derek Coles, Chief Executive Officer, commented “As a Managing General Agent, Direct Group have the flexibility of providing clients with a ‘one-stop’ solution for all services or alternatively, as in this case, providing only a certain range of services to meet their needs. This allows the client to concentrate and focus on developing other areas of their business”.
Five Year Contract for Outsourced Solution
14/06/2007 09:00:00 by Marketing
Direct Group is delighted to announce that its recently formed Property Claims & Administration Service has been selected for a five year contract as the sole provider of a completely outsourced schemes solution to Royal & SunAlliance.
The scheme will deliver a completely web enabled solution to incorporate premium collection, policy administration and claims handling for a number of Royal and SunAlliance schemes including tenants’ and students’ contents and right to buy.
Derek Coles, Managing Director, Direct Group, said “Direct Group is delighted to have been selected by Royal & SunAlliance following a rigorous and competitive tender process that sought to identify a partner that met Royal & SunAlliance’s requirements for innovation and high standards of service delivery and performance.”
Derek added “Direct Group Property Services has delivered rapid growth since its launch and the move into property complements our unique position in the partnerships marketplace. Our expertise as an MGA gives us an enviable legacy of investment in our core operating systems and supporting infrastructure. As a result, we are able to deliver, at speed, a wide range of tailored insurance solutions to our partners through a wide range of insurance relationships.”