Direct Group Hosts FSA Training Day

30/01/2007 17:15:40 by Marketing

Direct Group recently hosted a successful FSA Training Day at the newly developed Doncaster Rovers Keepmoat Stadium.

The aim of the training session was to help firms work towards meeting the principles of Treating Customers Fairly (TCF). The day was specifically tailored to meet the requirements of Direct Group’s client base using relevant case studies.

Direct Group's account manager Robert Delaney who helped organise the event said "the aim of this event is to give our clients an opportunity to hear directly from the ‘horses mouth’ the FSA’s views on how to best to apply the principles of TCF. This day represents Direct Group's ongoing philosophy of constantly working alongside and looking to help it’s clients improve their business. We did not want to simply run an "FSA Training course" it had to be something that added value to our clients and their businesses, and the level of positive feedback evidences that we have done this."

Some feedback from the day:

"Course is extremely relevant, clearly aimed at getting participants to look at their business in a new way"

"Well done to Direct Group for staging the event"

"Best day of it's type I've been to so far"

All attendees said that they would attend a similar event if Direct Group were to organise one in the future.

If you would like further information on this please contact marketing@directgroup.co.uk