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Sagicor Life at Lloyd’s outsources back office to Direct Group

05/10/2010 07:44:02 by Marketing

Sagicor Life at Lloyd’s, announced today it had reached agreement with Direct Group to transfer its Group Life quote and administration services to Direct Group in a long term deal as part of its ongoing plans to develop further in the Group Life market in both the UK and Europe.

The administration contract will cover a broad range of back office services including quote administration; broker liaison, fulfilment and finance services.

Martin Herrick, Head of Sagicor Life Syndicate 44 commented “Sagicor Life at Lloyd’s is very pleased to be working with Direct Group, as they have demonstrated expertise in administering the products we underwrite and they can focus on greater customer care and client service.”
 
Derek Coles Chief Executive Officer of Direct Group added “the outsourcing of administration to Direct Group shows a growing relationship with Sagicor and continues the company’s expansion in the outsourcing arena. The successful transition of a number of blue chip names including Sagicor further demonstrates the delivery capabilities of our business and highlights our continued development in servicing the Lloyd’s market and its brokers with a number of other recent successes. I am delighted with this news”.
 
 

Notes to Editors

Company Background
Direct Group has grown rapidly since its launch in 1990 and was subject to a management buyout in August 2007; the management team acquired the business with the backing of Lloyds Development Capital and Barclays Bank.  This deal has been the launch pad for rapid growth for Direct Group as it on track to treble over the next three years through acquisition and organic growth.
 
Company Vision and Culture
As a Managing General Agent (MGA), Direct Group aims to be the leading insurance services provider to the UK financial services marketplace. This vision is based around a philosophy of “treating customers and partners as we would expect to be treated ourselves”. The high quality of service offered by Direct Group is supported by a scalable and robust business platform which not only provides Clients’ and Insurers’ with unparalleled quality of management information but also provides the basis for expansion into new products and new market sectors.
 
Direct Group currently operates on a business-to-business basis by offering products to financial institutions, corporates and affinities. The services offered by Direct Group include product design, account development and training, policy administration, premium collection, claim handling and sales, insurer and captive reporting.
 
Direct Group Limited is authorised by the FSA.
 
For further information contact

Direct Group - Michael Rainsbury - 01302 380317

Sagicor Financial Corporation - Paul Marden - 020 3003 6800

Direct Group Claim Top Prize at Employer of the Year Awards 2010

28/09/2010 10:14:26 by Marketing

 

Direct Group have been voted ‘Doncaster Employer of the Year 2010’ following a search to find the borough's best businesses and enthusiastic employers.

 

The aim of the awards is to give businesses a boost in Doncaster by highlighting their terrific triumphs and award companies which stand out from the crowd.

 

The Free Press teamed up with top recruitment firm Sewell Moorhouse to run Doncaster Employers of the Year award, which was hosted at the Keepmoat Stadium. 160 guests from some of the boroughs businesses attended the event.

 

Nigel Brewster, Managing Director of Sewell Moorhouse said “Direct Group had impressed the judges with their enthusiasm, their commitment to employee fulfilment and the desire for their organisation to be an employer of choice.”

 

Executive Director, Colin Mason said, “This recognition is a great testament for all the hard work from all of our staff. To be the inaugural winners of this awards ceremony is a great accolade for all throughout the company.”

 

Pictured above are HR Manager Chris Moody and Training Manager Claire Alderson who accepted the award together with Direct Group employees who joined the celebrations.

 

 

Notes to Editors:

Nominations were sought in six categories:

Small employer of the Year (employing between one and 30 staff).

Medium employer of the Year (employing between 31 and 250 staff).

Large employer of the Year (employing 250 or more staff).

Not-For-Profit/Public Sector Award.

Outstanding Achievement Award.

Local Impact Award.

 

1. Direct Group aims to be a leading insurance services provider to the UK financial services marketplace. This vision is based around a philosophy of “treating customers and partners as we would expect to be treated ourselves”. The high quality of service offered by Direct Group is supported by a scalable and robust business platform which not only provides Clients’ and Insurers’ with unparalleled quality of management information but also provides the basis for expansion into new products and new market sectors.

2. Direct Group currently operates on a business-to-business basis by offering products to financial institutions, corporates and affinities plus a range of services across the insurance industry. The services typically offered by Direct Group include product design, account development and training, policy administration, premium collection, claim handling, sales and service, insurer and captive reporting.

3. Direct Group Limited is authorised by the FSA no. 307332.

New BIBA products detailed within the latest ‘The Broker’ magazine.

08/09/2010 11:21:25 by Marketing

Millennium Insurance’s new protection products, Committed Payments Plan & Redundancy Cash Plan, detailed within ‘scheme’s focus’ section of the summer 2010 edition.

Protecting the payments that count

BIBA and Millennium Insurance Brokers have launched a new Committed Payments Plan designed for the financial protection of brokers’ customers in these uncertain political and economical times.

So, how does it work? Should the worst happen to customers, such as they are made unemployed, fall ill, have an accident or fatality, then protection with a Committed Payments Plan will cover those critical ongoing bills they are committed to pay for up to 12 months.

The product provides:

  • 22.5 per cent commission to the broker each year for life of the policy, paid annually up-front

  • A free standing, flexible protection plan tailored to customers’ monthly budget

  • Regular committed payments cover of up to £2,000 per month

  • Optional death benefit up to 12 times the monthly benefit (max £24,000)

  • A free-to-use practical Back to Work assistance programme, which can be used by all members of the family for job search assistance at any time

  • Legal Protection up to £50,000 to help defend your customers rights in employment contract disputes, or negotiating a settlement for bodily injury

  • Free 24 hour Help-lines giving professional confidential legal advice on personal tax matters, general health and medical issues.

But, what exactly are committed payments?

The answer is all customers’ important monthly financial commitments that are paid by regular direct debit or standing orders, including:

  • Mortgage, rent or loan repayments

  • Home improvement and/or car loans

  • Key insurance premiums for Home, Motor, Life and Protection

  • Credit card repayments

  • Utility bills including Water, Gas, Electricity and Council Tax.

In terms of flexibility, it allows customers monthly protected benefit or cover, can be changed at any time to adapt to lifestyle changes or when additional debt is taken on or new financial commitments are made. It is completely free standing and portable so can be used to protect all loans and debts from any lender, or to pay all regular occurring direct debits and standing orders.

Customers can choose from:

  • A monthly cash benefit ranging from £200 up to £2,000 a month

  • Joint or single life cover

  • Choice of “deferred ” or “excess” time periods per claim from Day 1 to 30, 60 or 90 days

  • Choice of Involuntary Unemployment and/or Accident & Sickness , with or without Life Cover

Alternatively, Millennium offers a Redundancy Cash Plan with the same practical help and assistance, but which simply pays your customer a one-off £1,000 tax free lump sum payout as a result of redundancy.

The cost depends on the benefit and type of cover the customer needs. For a benefit of £500 per month, for full involuntary unemployment and accident and sickness cost (90 day excess) and a death benefit of £12,000 with legal protection and the free back to work assistance, the customer would pay £27.55 per month – less than £1 a day. The cash plan would cost only £9.17 per month.

BIBA Committed Payments and Redundancy Cash Plans are arranged by Millennium Insurance brokers, underwritten by Jubilee Insurance Lloyd’s Syndicates 5820 and 779. The legal protection is provided by DAS Legal Insurance Company Ltd.

Quotes can be obtained and cover bound via a free to use online Trading Platform or you can telephone the BIBA Broker Support Team on 08444 124 167.

To find out more about this new ground breaking broker solution to all those PPI concerns , contact Stephen Clowes FCII MIRM, Underwriting Director, at Millennium Insurance on 08444 124 153 or email him on stephen.clowes@directgroup.co.uk

BIBA Communication

30/06/2010 09:00:00 by Marketing

If you have recently received a communication from Direct Group or Millennium Insurance regarding new exclusive BIBA Committed Payment Schemes please find details below.

How to Buy

This is available via the BIBA branded online Trading Platform, which is an intuitive quote and application process which also produces a Demands and Needs Statement for your client. Click here to register for a user account to access and to start using the free system

Online Registration BIBA

Who do I contact for more information?

Millennium Insurance Brokers Ltd. Unit G3 Lacy Way, Lowfields Business Park, Elland, HX5 9DB.

Tel 0844 412 4167

Email MIBcreditor@directgroup.co.uk

MGA staff offered new roles in outsourcing deal

02/06/2010 09:00:00 by Marketing

Five UK General staff are set to be affected after the underwriting agency signed an outsourcing agreement with Direct Group.

Under the terms, Direct Group will take responsibility for processing non-complex commercial and motor claims. This equates to around 3000 claims a year.

Michael Warren, UK General chief operating officer, told Post that the staff impacted are claims handlers who currently work in Manchester. Under the terms of the agreement they will be offered relocation under transfer of undertakings regulations.

He added: "This is about each organisation doing what it does best. We know that Direct Group is a claims specialist and our experience of them has been good. It is a cost-effective solution, and the policyholder will get a better outcome."

Mr Warren said he believed the employees that decide to move will benefit because they are joining a larger organisation from a claims perspective: "There are far more opportunities there than within a relatively small claims team in an organisation like ours. Geography always plays a part in whether individuals are able to practically move from Manchester to Halifax. It will depend on their individual circumstances and that is what they are all considering now as part of the consultation."

The consultation period started on 18 May and will last for one month.

Mr Warren concluded by reiterating UK General is not looking for a new CEO to replace Tim Rolfe who left the group in March, continuing with Howard Posner as executive chairman.

http://www.postonline.co.uk/post/news/1652135/mga-staff-offered-roles-outsourcing-deal

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