Colleague Videos

Ryan Direct Group described by colleagues

Ryan Direct Group colleagues describe what it’s like to work at the company in their own words.

Colleague Overview

Colleagues offer their view on the insurance services provided by the company and describe what it’s like to work at Ryan Direct Group.

Ann Marsden – Claims Team Leader

Ann Marsden, a team leader within Ryan Direct Group Claims Services, explains how we focus on the customer journey to provide a fast efficient claims service for Leisure related claims.

Emily Taylor – Finance Team Leader

Emily Taylor Claims Account Team Leader talks about the Finance elements of the service offered to Ryan Direct Group clients and also what it’s like to work for the company.

Gavin Pumford – Distribution Partnership Manager

Gavin Pumford Distribution Partnership Manager talks about the insurance claims and distribution services offered by Ryan Direct Group and what it’s like to work at the company.

Kelly Weatherall – Training Officer

Kelly Weatherall, a Training Officer at Ryan Direct Group, talks about the range of training and support options available for colleagues.

Lisa McCann – Niche Claims Manager

Lisa McCann, niche Claims Manager at Ryan Direct Group, talks about the claims service offered to clients and the focus on providing a fast effective service at a time of need.

Pam Wiggins – Head of Human Resources and Talent

Pam Wiggins, Head of Human Resources and Talent at Ryan Direct Group, talks about the structures in place to attract, train, develop and retain the best people in order to provide an excellent service to insurance clients and end customers.