“We are proud to say we have worked with Direct Group for over 12 years. They are one of the most professional and accomplished partners in their marketplace.”
Paul Everett, Director of Client Services and Operations, Europ Assistance
Flexibility and scalability for speed to market
“Direct Group have been able to offer a complete end to end solution and have demonstrated an ability to offer tailored claims handling solutions to niche markets”
Graeme Bell, Director of Claims and Operations, UK Underwriting Limited
Technology that has the customer at the heart
“We are very impressed with the systems and procedures in place at Direct Group which ensure that policies are put in place quickly and claims handled in an efficient and fair way.”
Gary Bailey, Sales & Marketing Director, Blemain Group
A robust operating platform in a regulated market
“We have found them to be efficient and proactive claims handlers with very good management information and analysis capabilities.”
Norwich Union Insurance Limited
Harnessing technology with capital to create a low cost producer
“I was impressed - not only by their systems but their professionalism and their willingness to accommodate our request.”
Susan Benfield, JD Williams
Innovative solutions, menu driven services, proactive claims handling